Friday, June 21, 2019
Hotel Concept Essay Example | Topics and Well Written Essays - 2000 words
Hotel Concept - Essay ExampleA brand represents the core of the customers awareness of the hotel, its serve and products. Keller (1997) explained that the positive or negative perceptions that are created and persuade a customer to avail or not to avail services at a authentic hotel stand for the brand law. A customers excellent experience with a certain hotel brand creates a fond representation of that hotel brand, whereas an awful experience wears away that strong brand. A prospective customer does not require first-hand experience with a certain hotel brand to create an impression of that hotel brand. Brand equity makes use of the media or other marketing techniques to strengthen mass exposure of their hotel brands. This means that people are aware of which among the hotels are classified excellent and poor even if they harbourt experienced being guests in those hotels. So, a strong need for hotel management is formed into creating the best and strong brand of hotel for busin ess longevity as well as increase in profit.Creating strong hotel brands is believed to be one of the key factors in considering the success of the business. Hotel managers therefore need to study what composes brand equity in the hotel industry and exhibit a technique for how do they effectively measure hotel brands offering a decision-making tool for them in order to take proficient advantage of the value of their brands.The main rationale for building brand equity as the keystone for the success of the business is that it aids counterbalance competition by distinguishing their product, permitting hotel owners of a premium charge, and promoting customer loyalty. Aaker (1991) argued that defining precisely what composes a brand, nonetheless, is not as easy a job as stating what a brand should fetch about. At some point, the concept of a brand is that a brand comprises a name, a symbol, a logo, and a trademark. However, pointing out brand
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